As a family-owned business, we place a very high emphasis on customer relationships, and our goal is to provide an enjoyable and secure shopping experience for everyone who visits our store. Here are seven reasons why you can have confidence when shopping with us:

#1 - Free Shipping – We’ve all had the experience of shopping online only to reach checkout to find high shipping fees. At Prime Buy Direct we offer free shipping on all orders, no coupon codes, no minimum purchase amount, no surprises at checkout.

#2 - 30-Day Returns – We understand that returns are sometimes necessary. We offer our customers 30-day returns, meaning you can return an item that is new and unopened within 30 days of your original purchase date. Please view our Return Policy for additional details.

#3 - 30-Day Price Drop Protection - If you find that an item you purchased from us is advertised on our website for less within 30 days of your original purchase date, please reach out to us via chat, email or phone, and we will issue you a credit for the difference.

#4 - Easy Installment Payments – If you prefer to pay for your order in installments, we offer the following installment payment options at checkout: (a) Four, bi-weekly, interest-free payments, for orders from $50.00 USD to $999.99 USD, or (b) Monthly payments for orders from $150.00 USD to $17,500.00 USD. Monthly installment orders (option b) are interest-bearing from 10 to 36% APR, and may be paid in three, six, or twelve months depending on the purchase amount.

#5 – Better Business Bureau Accredited - The Better Business Bureau is a nonprofit network that promotes honest and responsive relationships between businesses and consumers. Prime Buy Direct is proud to be a BBB Accredited Business with an A+ rating.

#6 - Quality, Brand Name Products – Simply put, we don’t sell junk. All of the items offered in our store are quality products from brands you have come to know and trust. We work directly with the manufacturers or their authorized distributors to ensure product quality and authenticity.

#7 – Safe, Secure Shopping – Prime Buy Direct is powered by the Shopify platform and PCI compliant payment system to ensure our customers can shop in a safe, data secure environment.