Why Shop With Us?

Why Shop with Prime Buy Direct?

As a family-owned business, we place the highest value on building strong customer relationships. Our mission is to make every shopping experience enjoyable, secure, and worry-free. Here are seven reasons you can shop with confidence:

1. No Hidden Shipping Costs – We believe in transparency. Enjoy free shipping on all orders of $49.99 or more. For orders under that amount, a flat rate of $7.95 applies—no surprises at checkout.

2. 30-Day Returns – Sometimes returns are necessary. You may return any new, unopened item within 30 days of purchase. See our Return Policy for full details.

3. 30-Day Price Drop Protection – If an item you purchased is listed on our site for less within 30 days, contact us by chat or email, and we’ll issue a credit for the difference.

4. Flexible Installment Payments – Prefer to pay over time? Choose easy installment options at checkout with Shop Pay.

5. Better Business Bureau  – We’re proud to be registered with the BBB and hold an A+ rating, reflecting our commitment to honesty and customer care.

6. Trusted Brand Name Products – We only carry quality items from brands you know and trust. By working directly with manufacturers or authorized distributors, we ensure authenticity and excellence.

7. Safe, Secure Shopping – Powered by Shopify and backed by PCI-compliant payment systems, our store provides a secure environment for every transaction.