How Can We Help?

Prime Buy Direct Support

We’re here to help and value your comments, feedback, and questions. You can reach us through any of the following options:

•     Contact Form – Complete and submit the form below. Messages received by 4:00 PM CST on weekdays are answered the same business day. Submissions after 4:00 PM CST, or on weekends and holidays, will be addressed the following business morning.

•     Email – Send us a message at service@primebuydirect.com. As with the Contact Form, emails received by 4:00 PM CST on weekdays are answered the same business day. Messages received after hours, on weekends, or holidays will be answered the next business morning.

•     Live Chat – Available Monday through Friday, from 9:00 AM to 4:00 PM CST.

Thank you for choosing Prime Buy Direct. We look forward to assisting you.